![]() The best grocers when it comes to operations, according to the report, are: But H-E-B and Kroger / Fry’s may offer the strongest competition down the road. When it comes to digital operations, which the report refers to as “omnichannel” methods, Amazon, Target and Walmart set themselves apart. The report’s top grocers for quality are: Wegmans has held the top spot since 2017, the report says. Grocer quality involves an array of metrics that includes product freshness and variety, natural and organic choices as well as the availability of private brands. Here are the report’s top five grocery stores based on price, promotions and rewards: Some retailers have made a concerted effort to win on cost, even to the extent that they tie it into their promotions and rewards programs to drive customer incentive and retention. Here are the top five retailers for the other categories, according to Dunnhumby. We’ll explore all of these metrics further, but first, let’s look at the report’s assessment of the best overall grocery stores. ![]() “’Price, Promotions, and Rewards’ is the most important priority for most customers, followed by ‘Quality’ and ‘Digital'” says the report. ![]() The rankings are based on retailers’ RPI scores, which weigh the factors listed above.ĪCME Markets, Albertsons, Aldi, Amazon, Amazon Fresh, Big Y, BJ’s Wholesale, Brookshires, Commisary, Costco Wholesale, CVS Pharmacy, Dollar General, Family Dollar, Family Fare, Fareway, Food 4 Less / Foods Co, Food City, Food Lion, Fred Meyer, Fresh Thyme, Fry’s Food Stores, Giant Eagle, Giant Foods, The GIANT Company, Grocery Outlet, Hannaford, Harris Teeter, H-E-B, Hy-Vee, Ingles, Jewel-Osco, King Soopers, Kroger, Lidl, Lowes Foods, Marc’s, Market Basket, Meijer, Price Chopper, Price Rite, Publix, Ralphs, Rite Aid, Safeway, Sam’s Club, Save A Lot, Save Mart, Schnucks, Shaw’s / Star Market, ShopRite, Smart & Final, Smith’s, Sprouts Farmers Market, Stater Bros.Markets, Stop & Shop, Target, The Fresh Market, Tops, Trader Joe’s, Vons, Walgreens, Walmart, Walmart Neighborhood Market, Wegmans, Weis, WinCo, Winn-Dixie The report, which encompasses data on 63 retailers, analyzes the following “customer preference drivers”:ĭunnhumby says it developed its report from an online survey of 10,000 U.S. What Grocery Stores Are Best When It Comes to Price, Quality and More?įor the first time, the annual report is culled from multiple years of data, 2020 to 2022, which the report calls the “pandemic grocery market upheaval” - and shows how customers and stores alike responded. While price may be the main incentive when deciding where to shop, there are other factors - like quality and convenience - to consider.Ĭustomer data science company Dunnhumby’s Retailer Preference Index (RPI) has released a report showing which grocery chains respond best to consumer needs, from those with the easiest websites to use to retailers that consistently offer rewards and promotions. With food prices still stubbornly high, it pays to grocery shop with a strategy in mind.
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